HERO HELP CENTER
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POPULAR HERO QUESTIONS
POPULAR TOPICS
Choose your help category and become the hero you're meant to be! 💪
ACCOUNT & PROFILE
Character creation, profile settings, and account management
COMBAT & GAMEPLAY
Battle mechanics, powers, and game strategies
MULTIPLAYER & GUILDS
Team up with other heroes and join guilds
TECHNICAL SUPPORT
Performance issues, bugs, and troubleshooting
BILLING & PAYMENTS
Subscriptions, purchases, and payment issues
SAFETY & SECURITY
Account security, reporting, and community guidelines
FREQUENTLY ASKED QUESTIONS
Got questions? We've got answers! Check out these hero-approved solutions! 🚀
Creating your hero is easy! Click 'Create Character' from the main menu, choose your origin story, select your powers, customize your appearance, and give your hero an epic name. Don't worry - you can always modify your character later!
We offer multiple combat modes: Real-time Action Combat for fast-paced battles, Turn-based Strategic Combat for tactical gameplay, and Hybrid Mode that combines both. Each system offers unique advantages and playstyles!
Form teams of up to 6 heroes, join guilds with hundreds of members, participate in massive 50v50 battles, and tackle epic raid bosses together. The multiverse is better with friends!
Powers are unlocked through gameplay progression, completing story missions, achieving specific milestones, and discovering rare power crystals throughout the world. Some legendary powers require epic quest chains!
Report bugs through our in-game bug reporter, contact our support team with detailed information, check our known issues page, and join our Discord for real-time community support. We're here to help!
We offer a free-to-play base game with optional premium subscriptions. Premium members get exclusive content, faster progression, priority support, and access to beta features. No pay-to-win mechanics!